Shipping & Return Policy

The Terms & conditions listed below must be accepted in return for receiving product information prices services and any other information about our company.

Terms & Conditions

No liability is accepted for third party websites linked to or from or accessible through nor do we approve or endorse the contents of any such sites.

The entire contents of are copyright with all rights reserved and remain our property under all circumstances.

In the event of a dispute arising from the use or contents of we Signs1st Ltd. and you the user agree to  accept the jurisdiction of the courts of England and Wales .

Information supplied in our web pages has been prepared with great care and is accurate to the best of our knowledge this information being honest of decent nature and legal from the date of creation. You agree that information or material accessed or downloaded through our web pages for personal or private use is done so entirely at your own risk and that you accept full responsibility for any damage to hardware or software or data loss even if we are aware of the possibilities of such damage.

Information supplied on our web pages is for guidance only and does not in any part form a contract and may be subject to change without notice. Great effort is made to ensure we provide accurate and current information on our web pages. We are not liable for any incidental consequential cumulative direct or indirect loses or damages from the use or misuse or inability to use including omissions and misrepresentations and any errors on our web pages.

You may download or print selections of our web site if the purpose is only used for your personal information and not for reproduction. Except where stated. The text graphics and information of the web site are the copyright of Signs1st Ltd. Copying and storage of this web site or any contents of it for permanent use or incorporation and reproduction whether for new media digital or hardcopy use is strictly prohibited.

We do not accept property damage liability caused by the incorrect use or incorrect fitting of our products. If our products are used for any other purpose other than stated on our website it is at your own risk.

We reserve the right to use images of goods manufactured by Signs1st Ltd. for advertising and promotional information if you do not agree to this you MUST make us aware at point of order in writing.


Images supplied to us for re-production must be owned by you the customer. In the event of a dispute arising due to ownership of any image or detail hard copy or digital if provided by you then you will be entirely liable. This is applicable to all images artwork text and details sent to us by post email fax uploaded emailed inserted into our design online or delivered by hand. If you are not the owner creator or originator of the file(s) or detail provided it is your responsibility to obtain the legal rights for the re-production by Signs1st Ltd for the purpose of use.


In general we ask for full payment at point of order proof designs / images can be supplied if requested. Dependent on current work load we may issue a proof prior to order however if work load is high we will issue proof after the order has been placed. We do not cut any materials until you the customer are happy with the proof. Note: You must ask for a proof to receive this service.

Payment can be made via bank cheque bankers draft credit / debit card or cash if delivered by hand. For regular trade customers we may offer a 30 day credit account subject to references. Signs1st reserve the right to refuse credit.

All goods remain the property of Signs1st Ltd. until paid for in full.

We reserve the right to change our standard payment terms on larger contracts or unusual orders in such a case we may ask for 50% or more deposit in advance and remaining balance paid on delivery.

Returns Policy

For any items custom made custom printed or non resalable we are unable to offer refunds in full. In the event of a problem with the goods we will endeavor to solve the problem by the most efficient solution to both parties. Transportation costs can not be refunded. If no agreement of a satisfactory solution can be reached we will offer a refund of 50% of the sale value this will be credited when the goods reach our works.

Damaged Goods

Should you receive any parcel from us that contains damaged goods this must be reported to us within 7 working days so we can arrange replacements. Please ensure the goods are signed for as Damaged. If any damaged goods have been used they are then considered as acceptable by you and will not be considered for replacement or repair.

Late Delivery

We cannot offer any insurance against late delivery by the courier most items do get delivered on time. It is a rare occurrence where items get misrouted or are delivered late however this can happen so it is best to allow an extra day or two. The next day service is not guaranteed by the courier.


Unit 23, 71-73 Nathan Way,


London SE28 0BQ

Tel: 020 3137 8782,